Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Payment information and financial data
  • Account credentials and security information
  • Business information for enterprise accounts
  • Communication preferences and support inquiries

Device and Usage Information

We automatically collect certain information about your device and usage:

  • Device identifiers, IP addresses, and location data
  • IoT device interactions and transaction data
  • App usage patterns and performance metrics
  • Browser type, operating system, and mobile network information

2. How We Use Your Information

We use the information we collect to:

  • Process payments and transactions securely
  • Provide, maintain, and improve our services
  • Communicate with you about your account and services
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations and regulatory requirements
  • Develop new features and enhance user experience
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processors, cloud hosting providers, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for all transactions
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • PCI DSS compliance for payment processing
  • SOC 2 Type II certified data centers
  • Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Control location tracking and device permissions
  • Request restriction of processing activities

To exercise these rights, contact us at info@payalldigital.com.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Adequacy decisions for data transfers
  • Certification schemes and codes of conduct
  • Privacy Shield frameworks where applicable

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Sending an email to your registered email address
  • Posting a notice on our website
  • Providing in-app notifications
  • Updating the "Last updated" date at the top of this policy

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

PayAll Digital

Email: info@payalldigital.com

Phone: +61 466 603 026

Address: Australia